Privacy Policy

MANILOK (“we”, “our”, “us”) operates this website and values the privacy of its users. This Privacy Policy explains how information is collected, used, disclosed, and protected when you access or use our website or services.

By accessing or using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

1. Information We Collect

We collect information only to the extent reasonably necessary to operate our business.

a) Information You Provide

When you place an order, contact us, or interact with our services, you may provide:

Name
Billing and shipping address
Phone number
Email address

Payment details are processed by third-party payment gateways. We do not store, process, or retain card or banking information.

b) Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type, device information, and operating system
Pages viewed, access times, and referring URLs
Cookies and similar technologies

This information is used for operational, analytical, and security purposes.

2. Use of Information

We may use collected information for purposes including, but not limited to:

Processing and fulfilling orders
Communicating transactional or service-related messages
Responding to inquiries or customer support requests
Maintaining, securing, and improving website functionality
Detecting, preventing, and investigating fraud, abuse, or unauthorized activity
Complying with applicable laws, regulations, and legal obligations

We do not sell personal information.

3. Disclosure of Information

We may disclose information in the following circumstances:

a) Service Providers

To third parties who perform services on our behalf (such as payment processing, logistics, hosting, analytics), strictly as required to perform those services.

b) Legal and Regulatory Requirements

Where disclosure is required or permitted by law, regulation, legal process, or governmental request.

c) Protection of Rights

To protect our rights, property, business interests, users, or the public, including enforcement of agreements and investigation of suspected violations or fraud.

4. Cookies and Tracking Technologies

We use cookies and similar technologies for essential website operation, analytics, and performance monitoring. You may disable cookies through your browser settings; however, certain features of the website may not function as intended.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, or alteration.

However, no system or transmission of data over the internet can be guaranteed to be completely secure, and we disclaim absolute security to the maximum extent permitted by law.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill business, legal, accounting, or regulatory purposes. Information may be retained longer where required by law or for legitimate business interests.

7. User Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information by contacting us. We reserve the right to deny or limit requests where permitted by law.

8. Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of third-party sites. Accessing such websites is at your own risk.

9. Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time without prior notice. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated policy.

10. Contact Information

For privacy-related inquiries, contact:

Business Name: MANILOK
Email: manilokgems@gmail.com
Phone: +91 9353376178
Country: India